98vip Privacy Policy

Introduction

Welcome to 98vip. This Privacy Policy explains how 98vip collects, uses, discloses, and safeguards your personal information when you visit or use our online casino and sports betting platform at 98vip.cam. We are committed to maintaining the highest standards of data protection for all players, particularly those based in Bangladesh.

By accessing or using 98vip, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms described herein, please discontinue use of our platform. We may update this policy periodically, and continued use of 98vip following any changes constitutes your acceptance of the revised terms.

Information We Collect

98vip collects information that you provide directly to us and information that we collect automatically when you use our platform. The type and extent of information we collect depends on the services you use and how you interact with our platform.

Information You Provide Directly

When you register an account, make a deposit, or contact our support team, you may provide the following information:

• Full name, date of birth, and national identity information for account verification purposes
• Email address, phone number, and residential address (Dhaka, Chittagong, Sylhet, or elsewhere in Bangladesh)
• Payment method details including bKash, Nagad, Rocket, Upay, or bank account information required for deposits and withdrawals
• Any communications you send to our customer support team, including chat logs and email correspondence

Information Collected Automatically

When you use our platform, we automatically collect certain technical information to help us provide a reliable and secure service:

• Device information such as IP address, browser type, operating system, and device model
• Usage data including pages visited, games played, bet amounts, session duration, and platform navigation patterns
• Cookies and similar tracking technologies used to remember your preferences and maintain session continuity

How We Use Your Information

98vip uses the personal information we collect for the following purposes, all of which are necessary to deliver a safe, functional, and enjoyable platform experience for players across Bangladesh:

• Account creation and management, including identity verification required for responsible gaming compliance
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported banking channels
• Delivering customer support and responding to your queries or complaints promptly
• Personalising your experience, including game recommendations, bonus offers, and content relevant to your preferences
• Fraud detection, prevention of money laundering, and ensuring platform integrity across all transactions
• Improving our platform through analytics, including understanding which games and betting markets are most popular among Bangladeshi players

How We Share Your Information

98vip does not sell your personal data. We may share your information with trusted third parties only where strictly necessary and only under the circumstances described below.

Service Providers

We work with third-party service providers who assist us in operating our platform — including payment processors (such as those facilitating bKash and Nagad transactions), game technology providers, and cloud infrastructure partners. These providers are contractually bound to use your data only for the purpose of delivering services to 98vip and are not permitted to use it for their own marketing purposes.

Legal and Regulatory Requirements

We may disclose your personal information where required by law, court order, or governmental authority. This includes cooperation with anti-money laundering (AML) investigations, fraud prevention agencies, and any other applicable regulatory body. We will only disclose the minimum information required to comply with such legal obligations.

Business Transfers

In the event that 98vip undergoes a merger, acquisition, or transfer of business assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership that materially affects the handling of your personal data.

Cookies and Tracking Technologies

98vip uses cookies and similar tracking technologies to provide a seamless experience on our platform. Cookies are small text files stored on your device that help us recognize you and remember your settings. We use three categories of cookies:

• Essential cookies: required to keep you logged in and to navigate the platform securely — these cannot be disabled without breaking core functionality
• Functional cookies: store your preferences such as language settings, game history, and bet size defaults to personalize your experience
• Analytics cookies: collect anonymized usage data to help us understand platform performance, identify technical issues, and improve the overall experience for Bangladeshi players

You may adjust your cookie preferences through your web browser settings. Please note that disabling essential or functional cookies may impair certain features of the 98vip platform, including maintaining your active login session.

Data Retention

98vip retains your personal data for as long as your account remains active and for a reasonable period thereafter, or as long as required to comply with applicable legal and regulatory obligations. Account data associated with financial transactions — including deposit and withdrawal records — may be retained for a minimum period consistent with anti-money laundering (AML) requirements.

When data is no longer required for the purposes it was collected, we will securely delete or anonymize it. If you request deletion of your account, we will process your request within a reasonable timeframe, subject to any mandatory retention requirements that may apply.

Your Rights and Choices

As a 98vip player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our privacy team using the contact details provided at the end of this policy.

• Right of Access: you may request a copy of the personal data 98vip holds about you at any time
• Right of Rectification: if any personal data we hold is inaccurate or incomplete, you have the right to request its correction
• Right of Erasure: you may request deletion of your personal data, subject to legal retention obligations
• Right to Restrict Processing: you may request that we limit the way we process your data in certain circumstances
• Right to Object: you may object to the processing of your personal data for marketing or profiling purposes

We will respond to all legitimate data rights requests within a reasonable timeframe. We may ask for proof of identity before processing any such request to ensure your data remains secure.

Security of Your Information

98vip implements a range of technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, alteration, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure storage systems with access controls, and regular security audits of our infrastructure.

While we take every reasonable precaution to secure your data, no method of electronic transmission or storage is 100% immune to all threats. We encourage you to use a strong, unique password for your 98vip account and to contact us immediately if you suspect any unauthorized use of your account.

Third-Party Services and Payment Partners

Our platform integrates with third-party services including payment gateways (bKash, Nagad, Rocket, Upay, and banking partners), game technology providers (such as Pragmatic Play, Evolution Gaming, and Spribe), and analytics tools. Each of these third-party providers operates under their own privacy policy and dataprotection standards. We encourage you to review the privacy policies of any third-party service you interact with via 98vip.

Links or integrations to third-party platforms within 98vip do not constitute our endorsement of those platforms' privacy practices. 98vip assumes no responsibility for the data handling practices of third-party providers once you leave our platform or interact directly with their services.

Age Restriction and Child Protection

98vip is strictly an adults-only platform. You must be 21 years of age or older to register an account, place bets, or access any gambling services on 98vip. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been inadvertently collected from a minor, we will take prompt steps to delete that data from our records.

If you are a parent or guardian and believe that a minor in your care has accessed or registered on 98vip without your consent, please contact our support team immediately at [email protected] so we can investigate and take appropriate action without delay.

Changes to This Privacy Policy

98vip reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how 98vip protects your personal data. Your continued use of the 98vip platform after the posting of any changes constitutes your acceptance of those changes.

Frequently Asked Questions

Does 98vip sell my personal data to third parties?

No. 98vip does not sell, rent, or trade your personal data to any third-party advertisers, data brokers, or marketing companies. Your data is used solely to operate and improve our platform and the services we offer to Bangladeshi players.

How does 98vip protect my payment information from bKash or Nagad?

All payment transactions on 98vip are processed through secure, encrypted channels. We do not store your full bKash, Nagad, or Rocket account credentials on our servers. Payment data is handled by trusted payment processors and protected by SSL encryption at all times.

Can I request deletion of my 98vip account and personal data?

Yes. You have the right to request deletion of your personal data held by 98vip. Please contact our support team at [email protected] with your account details and deletion request. Note that certain records may be retained as required by applicable regulations or for fraud prevention purposes.

Does 98vip use cookies and how can I manage them?

Yes, 98vip uses cookies and similar technologies to maintain your login session, remember your preferences, and analyze platform usage. You can manage or disable cookies through your browser settings; however, disabling essential cookies may affect the functionality of the 98vip platform.

Contact Us About Your Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 98vip handles your personal data, our privacy team is here to help. We are committed to addressing all legitimate privacy enquiries promptly and transparently.

Please allow up to 5 business days for a response. For urgent security concerns, such as suspected unauthorized access to your account, please mark your message as urgent so our team can prioritize your case.

Email us at: [email protected]